Privacy
Threadbeast, LLC. PRIVACY POLICY
Effective Date Oct 18, 2021
ThreadBeast, LLC. (“ThreadBeast”, “we”, “us”, or “our”) recognizes the importance of privacy. In this Privacy Policy, we describe how we may collect, use, and disclose information that we obtain about users of our website www.threadbeast.com (the “Site”) and the services available through our Site (collectively, the “Services”).
By visiting our Site, or using any of our Services, you agree that any information that we collect from or about you through our Site or Services, including personal information, anonymous information, and aggregate information, will be handled as described in this Privacy Policy.
Your use of our Site or Services, and any dispute over privacy, is subject to this Privacy Policy and our Terms and Conditions. Our Terms and Conditions are incorporated by reference into this Privacy Policy.
If you are a California resident, please click here to review our Privacy Policy for California Residents.
Information We Collect
We collect information about you directly from you, from third parties, and automatically through your use of our Site or Services. We may combine the information that we collect from each of these sources.
- Information We Collect Directly From You. We may collect information about you directly from you. For example, if you become a member with us we will collect you name, contact information, payment card information, and billing and shipping address. As part of your style profile we will also collect information about your style preferences, size, height, and weight. We will also collect any other information that you provide to us through our Site, such as your date of birth, cell phone number, responses to survey questions, or any information that you provide to us via chat if you Contact Us through our Site.
- Information We Collect About You from Third Parties. We will also collect information about you from third parties. For example, we may collect information, such as name and email address, about you from a friend if your friend refers you to our Services.
- Information We Collect Automatically Through Our Site. We automatically collect information through your use of our Site, including but not limited to, your Internet protocol (“IP”) address, the type of browser you are using, domain name, the website that led you to our Site, the website to which you go after leaving our Site, your location, dates and times you access our Site, and other logging data. We may combine this with other information that we collect about you. Please see our Cookies and Other Tracking Mechanisms section below for more information.
User-Generated Content
Certain portions of our Site and Services may permit customers to post content, including, for example, reviews of clothing or posting a picture. Any information that you post to our Site or Services may be viewable by other visitors to our Site or user of our Services. We are not responsible for the privacy of your submissions, or for the accuracy of any information contained in those submissions. Any information that you disclose, including your user name, may become public information. We cannot prevent such information from being used in a manner that may violate this Privacy Policy, the law, or your personal privacy.
How We Use Your Information
We may use your information, including personal information, for the following purposes:
· Providing and Improving Our Services. To facilitate payments; provide our Site and Services to you; to improve our Site and Services; to respond to your inquires; and for other customer service and support purposes.
· Marketing and Communications. To communicate with you about your account and use of our Site and Services; to provide you with news and newsletters, special offers, promotions, and other information we think may interest you; and for other informational, marketing, or promotional purposes.
· Research and Analytics. To analyze how you interact with our Site and Services; and for other research, analytical, and statistical purposes.
· Protecting Rights and Interests. To protect our rights and interests, and the rights and interests of our users and any other person, as well as to enforce this Privacy Policy and our Terms and Conditions.
· Legal Compliance. To comply with applicable legal or regulatory obligations, including informal requests from law enforcement or other governmental authorities.
How We Disclose Your Information
We may disclose your information, including personal information, to the following entities:
· Affiliates. We may disclose your information to current or future affiliates or subsidiaries for research, marketing, and other purposes consistent with this Privacy Policy.
· Service Providers. We may disclose your information to our vendors, service providers, agents, or others who perform functions on our behalf. For example, we use a third-party service provider to process payments on our behalf.
We may also disclose your information, including personal information, in the following ways:
· Business Transfers. We may disclose your information to another entity if we are acquired by or merged with another company, if we sell or transfer a business unit or assets to another company, as part of a bankruptcy proceeding, or as part of any other similar business transfer.
· Protecting Rights and Interests. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms and Conditions or this Privacy Policy, or as evidence in litigation in which we are involved.
· Legal Compliance. We may disclose your information to comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; in response to a subpoena, warrant, court order, or other legal process; or as part of an investigation or request, whether formal or informal, from law enforcement or a government official.
· Aggregate and De-Identified Information. We may disclose aggregate, anonymous, or de-identified information about users for marketing, advertising, research, compliance, or other purposes.
Cookies and Other Tracking Mechanisms
We and our service providers use cookies and other tracking mechanisms to track information about your use of our Site or Services. We or our service providers may combine this information with other personal information we collect about you.
For example, we or our service providers may use cookies to track visitor activity on our Site. A cookie is a text file that a website transfers to your computer’s hard drive for record-keeping purposes. We or our service providers may use cookies to track user activities on our Site, such as the pages visited and time spent on our Site. Most browsers allow users to refuse cookies. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies may not be able to browse certain areas of the Site.
We may also use Flash cookies. Our Services enable the use of the Adobe Flash Player. Your use of the Adobe Flash Player generates “Flash cookies,” also known as “persistent identification elements” or “local shared objects” (“LSOs”). The Adobe Flash Player (and similar applications) uses flash cookies to remember user settings, preferences and usage in a manner similar to the browser cookies referenced above. Flash cookies can store more information than browser cookies and are managed through a different interface than the one provided by your web browser. You can control the degree to which you accept flash cookies by accessing your Adobe Flash Player management tools directly through the settings manager for Adobe Flash. Users running the Windows operating system can generally view flash cookie files in this folder: \Documents and Settings\[username]\Application Data\Macromedia\Flash Player. Users running the Apple operating system can generally view flash cookie files in this folder: /users/[username]/Library/Preferences/macromedia/Flash Player. Flash cookies, or LSO files are stored typically with an “.SOL” extension. If you do not allow flash cookies on your computer, you may not be able to take advantage of or participate in certain features of our Services.
Third-Party Analytics
We may use third-party analytics companies, such as Google Analytics, to evaluate use of our Site and Services. We or our service providers use these tools to help us understand use of, and to improve, our Site, Services, performance, and user experiences. These entities may use cookies and other tracking technologies, such as web beacons or local storage objects (“LSOs”), to perform their services.
Do Not Track Disclosure
Our Site does not respond to Do Not Track signals. Some web browsers and devices allow you to broadcast a preference that your activities online not be “tracked”. At this time, our Services do not take action in response to “do not track” signals. For more information about Do Not Track signals, please click here.
Third-Party Links
Our Site and Services may contain links to third-party websites and applications. Any access to and use of such linked websites and applications is not governed by this Privacy Policy but instead is governed by the privacy policies of those third parties. We are not responsible for the information practices of such third-party websites or applications.
Interest-Based Advertising
We use third parties such as network advertisers to serve advertisements on our Site and on third-party websites or other media (e.g., social networking platforms). This enables us and these third parties to target advertisements to you for products and services in which you might be interested. Third-party ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you. These third-party cookies and other technologies are governed by each third party’s specific privacy policy, not this one. We may provide these third-party advertisers with information, including personal information, about you.
You may opt out of many third-party ad networks. For example, you may go to the Digital Advertising Alliance (“DAA”) Consumer Choice Page for information about opting out of interest-based advertising and your choices regarding having information used by DAA companies. You may also go to the Network Advertising Initiative (“NAI”) Consumer Opt-Out Page for information about opting out of interest-based advertising and your choices regarding having information used by NAI members. Additional information is available on the DAA’s website at www.aboutads.info or the NAI’s website at www.networkadvertising.org.
Opting out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page will opt you out from those companies’ delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through our Site or on other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). If your browser is configured to reject cookies when you opt out on the DAA or NAI websites, your opt out may not be effective. Please note that if you use multiple devices you will have to opt out on each individual device.
Security
We have taken steps to help protect the personal information we collect. However, no data security measures can guarantee complete security. You should take steps to protect against unauthorized access to your device and account by, among other things, choosing a robust password that nobody else knows or can easily guess and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
Your Choices
You can update the personal information that we collect about you by logging into your account and updating your profile or emailing us at assistant@threadbeast.com. To update your personal information directly, you may log into your account settings.
We may send you promotional email messages. You may stop receiving promotional email messages by following the link contained in the email itself. Please note that it may take up to ten (10) days to process your request. Please also note that if you opt out of receiving marketing communications from us, we may continue to communicate with you regarding service-related issues.
You may change your personal information in your Account by editing your profile within your Account. You may request that we delete your personal information in your Account, but please note that we may be required to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may retain your information for fraud prevention or similar purposes. For additional assistance with modifying or deleting information provided to our Services, contact us at privacy@threadbeast.com.
Children
Our Site and Services are not targeted to children under thirteen (13) years of age and we do not knowingly collect personal information from children under thirteen (13). If we discover that a child under thirteen (13) has provided us with personal information, we will promptly delete such personal information from our systems.
We do not provide products and services to children. We do not knowingly collect or solicit information from children under the age of thirteen (13).
If you are a parent or guardian of a child under the age of thirteen (13) and believe he or she has disclosed personally identifiable information to us, please contact us at privacy@threadbeast.com.
A parent or guardian of a child under the age of thirteen (13) may review and request deletion of a child’s personally identifiable information as well as prohibit the use thereof. If we become aware that a child under 13 has provided us with personal information, we take steps to remove that information and terminate the child’s account.
Personal Information We Collect
The information below is personal information we may collect about you based on our interactions. It explains how the data is collected and used.
| Categories of Information | Purposes of Use | Sources of Personal Information |
|---|---|---|
| Personal and Contact Information, e.g., name, email address, mailing address, and phone number | o All purposes | o Customer Input (e.g., through your Style Profile) |
| Demographic information and Physical Characteristics, e.g., age, Instagram handle, height, weight and lifestyle information | o Provide ThreadBeast Services o Personalize your experience | o Customer Input (e.g., through your Style Profile) |
| Financial and Transactional Information, e.g., payment card information, delivery information, and information about your transactions and purchases with us | o Provide ThreadBeast Services o Legal purposes | Customer Input(e.g., what and how you order from us) |
| Customer Service Information, e.g., questions and other messages you address to us directly through online forms, feedback or testimonials by email, or over the phone; summaries or voice recordings of your interactions with customer service | o All purposes | o Customer Input(e.g., through your customer service messages) |
| Customer Service Information, e.g., questions and other messages you address to us directly through online forms, feedback or testimonials by email, or over the phone; summaries or voice recordings of your interactions with customer service | o All purposes | o Customer Input(e.g., through your customer service messages) |
| Device Information and Device Identifiers, e.g., IP address; browser type and language; operating system; platform type; device type; software and hardware attributes; and unique device, advertising, and app identifiers | o Provide ThreadBeast Services o Personalize your experience o Threadbeast IT Security o Legal purposes | o From cookies, pixels, tags, and similar tracking technologies |
| Usage Data, e.g., information about content viewed or download, domain names, landing pages, browsing activity, dates and times of access, pages viewed, forms you complete or partially complete, search terms, uploads or downloads, whether you open an email and your interaction with email content, access times, error logs, and other similar information | o Provide ThreadBeast Services o Threadbeast IT Security o Legal purposes | o Customer Input(e.g., through your customer service messages) o From cookies, pixels, tags, and similar tracking technologies |
| Geolocation, e.g., city, state and ZIP code associated with your IP address | o Provide ThreadBeast Services o Personalize your experience o Threadbeast IT Security o Legal purposes | o From cookies, pixels, tags, and similar tracking technologies |
| Other Information, e.g., any other information you you choose to directly provide to us in connection with your use of the Services | o All purposes | o Customer Input(e.g., through your customer service messages, survey responses, or social media information) |
The following provides additional information about the business or commercial purposes for collecting and using your information.
| Purposes of Use |
|---|
| Communicate with you, for example, to: o Processing and delivery of orders o Responding to comments, requests and questions o Sending email notifications, such as support and maintenance notices o Sending newsletters, surveys, offers, and other promotional materials related to our offering and for other marketing purposes |
| Provide ThreadBeast Services, for example, to: o Curating and delivering your shipment o Improving the quality of customer experience through interactions with our support team and our intellectual property |
| Personalize your experience, for example, to: o Identifying you as a customer o Personalizing your experience with ThreadBeast Services o Delivering marketing and advertising for the Services |
| Threadbeast IT Security, for example, to: o Resolving disputes and/or troubleshoot problems o Monitoring, preventing, and detecting fraud, such as through verifying your identity o Combatting spam or other malware or security risks o Detecting security incidents o Debugging to identify and repair errors that impair existing intended functionality o Monitoring, enforcing, and improving the security of our Services |
| Legal purposes, for example, to: o Complying with any applicable procedures, laws, or regulations and to protect our legitimate interests or those of others o Protecting or exercising our legal rights or those of others (e.g., to enforce compliance with our Terms of Use, Privacy Policies, or to protect our Services, Customers, or others) |
How we Share and Disclose Your Information
We may share all the personal information identified in this Privacy Policy for our operational or business purposes where the use of such personal information is reasonably necessary and proportionate to achieve the purpose for which it was collected.We may share such information with the following categories of entities and third parties:
- Service Providers.
- An entity that is part of corporate restructuring, including a successor-in-interest or assign.
- Government entities.
- Third parties who are involved in a legal investigation or in protecting or defending the rights or property of Threadbeast or our customers; and/or investigating or assisting in preventing any violation or potential violation of the law, this Privacy Policy, or our Terms of Use.
Privacy Information for Nevada Residents
Under Nevada law, certain Nevada consumers may opt out of the “sale” of “personally identifiable information” as such terms are defined under Nevada law. We do not engage in such activity.
Contact Us
If you have questions about this Privacy Policy or the privacy aspects of our Site or Services, please contact us at:
ThreadBeast, LLC.
PO Box 461791
Los Angeles, CA 90046
Changes to this Privacy Policy
This Privacy Policy is current as of the Effective Date set forth above. We may change this Privacy Policy from time to time, so please be sure to check back periodically. We will post any changes, including any material changes, to this Privacy Policy on our Site.