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Frequently Asked Questions
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Do you carry women’s clothing?
Do you carry women’s clothing?
Right now, ThreadBeast focuses on men’s sizing—but we have many female customers who love the streetwear vibe and find styles that work for them.
If that aesthetic speaks to you, we could still be a great fit.
We’re also exploring ways to expand into women’s fashion in the future, and we’re excited about what’s ahead.
Have questions about fit, gifting, or getting started? Reach out anytime—we’d love to help you join the ThreadBeast fam.
Do you have a phone number?
Do you have a phone number?
Yes—our team is available by phone at (314) 877-8536.
Hours of operation:
Monday–Friday, 9:00 AM to 5:30 PM PT
Prefer email? You can also reach us at assistant@threadbeast.com, and we’ll make sure the right team member gets back to you.
Where do you ship?
Where do you ship?
We currently ship across the U.S.—no extra fees for shipping or handling, it’s all included in your subscription. We're not shipping internationally or to U.S. territories (like Guam, Puerto Rico, Virgin Islands, or the Mariana Islands) just yet, but it’s on our radar.
What comes in the $60 Basic Plan?
What’s included in the $60 Basic Plan?
Our Basic Plan delivers 2–3 handpicked items each month, built around your style profile. You’ll usually get a mix of:
- Tops (tees, long sleeves, or lightweight hoodies)
- Accessories (like socks, hats, or other essentials)
Every package is personalized and reflects what’s currently in rotation, so no two boxes are the same. It’s a simple way to refresh your wardrobe without the guesswork.
👉 Ready to get started?
Fill out your style profile and sign up here.
What comes in the $95 Essential plan?
What’s included in the $95 Essential Plan?
The Essential Plan includes 4–5 items each month, curated to match your personal style. You’ll usually get:
- Tops (tees, hoodies, long sleeves, or button-ups)
- Bottoms (jeans, joggers, or shorts)
- Accessories (like socks, hats, or gear to round out your fit)
Every box is personalized based on your style profile and what’s currently in stock—so your gear feels fresh, relevant, and just for you.
👉 Ready to upgrade your everyday look?
Fill out your style profile and sign up here.
What comes in the $150 Premium plan?
What’s included in the $150 Premium Plan?
Our Premium Plan includes 6–7 items each month, carefully selected to match your style and goals. You’ll typically get a mix of:
- Tops (like tees, hoodies, or button-ups)
- Bottoms (jeans, joggers, or shorts)
- Accessories (hats, socks, or other gear)
- Premium pieces (denim, jackets, outerwear, and more)
Every box is personalized, so no two are the same. Our team curates your items based on your style profile and what’s currently in rotation—so you’re always getting something that fits both your vibe and the moment you're dressing for.
👉 Ready to level up your wardrobe?
Fill out your style profile and sign up here.
What comes in the $290 Baller plan?
What’s included in the $290 Baller Plan?
The Baller Plan is our most premium plan—built for members who want the full experience.
Each box includes 9–11 curated items, handpicked to match your style profile and lifestyle. You can expect a mix of:
- Premium accessories (bags, backpacks, duffles)
- Premium tops (hoodies, jackets, or layers)
- Premium bottoms (joggers, denim, or shorts)
- Premium outerwear (during colder months)
- Other standout pieces
- Shoes in every box – Nike, Adidas, or Jordan guaranteed
Every Baller box is unique, customized based on your preferences and what’s currently in rotation. So you’re not just getting more—you’re getting pieces that help you show up ready for what’s next.
Ready to get started?
Fill out your style profile here.
Then, click here to activate the Baller Plan.
Can I cancel anytime?
Thinking about canceling? Let’s walk you through it.
There’s no contract or long-term commitment—so you’re in control.
If you’re considering a cancellation, just reach out within 7 days of receiving your box, and we’ll help you take the next step before your next charge.
You can email us at assistant@threadbeast.com or give us a call at (314) 877-8536—whatever feels easier for you.
Heads-up: If it’s been more than 7 days, we’ll still help out—cancellation will just kick in after your upcoming charge.
Can I exchange an Item?
Need to exchange something? We’ve got you.
Each package is built to help you feel confident in what you wear—but if something’s off, we’ll help make it right.
Here’s how exchanges work:
- We don’t offer traditional returns so we can keep prices low for all members.
- If 2 or more items in your box didn’t work out, you’re eligible for 1 complimentary exchange every 6 packages.
- If it’s fewer than 2 items or outside that window, no problem—you can still request an exchange for a $20 processing fee.
- To start, just email us within 30 days of getting your box at assistant@threadbeast.com. We’ll walk you through the next steps.
- We’ll also ask for some feedback so we can adjust your style profile moving forward.
Important: Please wait for a reply from us before sending anything back—this helps us avoid any missed packages or lost shipping costs.
You’ve got room to grow here—and we’re here to grow with you.
Can I get a refund?
Why we don’t do refunds (and what we do instead):
To keep your cost low and your box full of value, we don’t offer refunds at this time. But we do offer support—through exchanges, personalized feedback, and ongoing updates to your style profile.
We’re here to guide your style journey—not leave you stuck.
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